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        They Include: 

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• ​Negotiation skills: Negotiations are formal discussions between people who have different aims or intentions. As a business professional, it’s almost a guarantee that you will be required to participate in negotiations from time to time, regardless of your job title or the industry you work in.  

• Collaboration skills: Working well with others is essential to deliver effective results as a team. It requires communication, influence, decision making and leadership skills.

• Written Communication: From emails to text messages, proposals to news releases, written communicaiton skills allow you to effecitely lead and give direction. 

• Active Listening:  Active listening involves not just hearing the words that another person speaks but also striving to understand the meaning and intent behind those words. It requires the listener to be an active participant in the communication process.​

• Non verbal Communication: Our audience can read how you are feeling before you have even spoken your first words. This is conveyed through how you carry yourself, your facial expressions, posture, eye contact, gestures etc. Positive body language is essential in building credibilty and helping you connect with your audience. 

• Delegation Skills: As a leader, delegating responsibilities will not only save time and reduce workload, it will also help to build trust, increase accountability and  help to inspire team members to perform at their best.

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